Frequently Asked Questions
What size pet will fit in this carrier?
Measure your pet from nose to tail base and compare against the dimensions below. Your pet should be able to stand, turn around, and lie down comfortably inside.
| Size | Length | Width | Height |
|---|---|---|---|
| S | 35cm / 13.8in | 26cm / 10.2in | 15.5cm / 6.1in |
| L | 41cm / 16.1in | 30cm / 11.8in | 18cm / 7.1in |
S suits cats and small pups; L suits bigger cats or small dog breeds.
Is this carrier suitable for air travel?
Whilst this carrier features excellent ventilation and secure construction, airline requirements vary significantly by carrier and destination. We recommend contacting your specific airline to verify their pet carrier regulations before purchasing for air travel purposes. The carrier works brilliantly for car journeys, public transport, and general outings.
How do I clean the carrier after my pet has an accident?
Simply spot clean the affected area with mild soap and warm water, then wipe with a damp cloth. For more thorough cleaning, you can hand wash the entire carrier using gentle detergent, rinse thoroughly, and allow to air dry completely. The nylon material is designed to resist stains and odours, making maintenance straightforward.
Will my anxious cat feel comfortable in this carrier?
The breathable mesh design specifically addresses pet anxiety by allowing your cat to see their surroundings whilst maintaining a secure, den-like space. The soft cushioned interior provides comfort similar to their favourite resting spot. We recommend introducing the carrier gradually at home, placing treats and toys inside to create positive associations before your first journey.
Can I use this carrier for outdoor activities like hiking or camping?
Absolutely! The durable nylon construction and lightweight design make it perfect for outdoor adventures. The multiple pockets can hold waste bags, water, and treats for day trips. However, this carrier is designed for transport rather than extended outdoor housing, so your pet should only remain inside whilst actively travelling or for short periods during outings.
Does the safety leash work with all collar types?
The interior safety leash attachment features a universal clip design compatible with most standard collars and harnesses. The leash prevents your pet from jumping out unexpectedly whilst still allowing comfortable movement inside the carrier. For maximum security, we recommend using it with a well-fitted collar or harness that your pet cannot slip out of.
What's the difference between the White and Grey colour options?
Both colours feature identical construction, materials, and functionality. The choice is purely aesthetic. The Grey option may show less dirt over time, whilst the White provides a fresh, clean appearance. Both colours are easy to spot clean and maintain their attractive appearance with regular care.
Can I fit the carrier under an aeroplane seat or in a car?
The Small size measures 35 x 26 x 15.5cm (13.8 x 10.2 x 6.1in) and typically fits under most aeroplane seats, though you should verify with your airline. Both sizes fit comfortably in car footwells or can be secured with a seatbelt on the back seat. The flexible construction allows slight compression for tight spaces whilst maintaining structural integrity and pet safety.
Is this carrier suitable for puppies and kittens?
Yes, this carrier works wonderfully for young pets! The Small size is particularly suitable for puppies and kittens, providing a secure space during important early-life vet visits and socialisation outings. The mesh panels allow youngsters to observe the world safely, helping with their development. Just ensure the safety leash is properly attached to prevent adventurous escape attempts.
How many pockets does the carrier have and what can I store in them?
The carrier features multiple exterior pockets strategically placed for easy access. These compartments are perfect for storing treats, waste bags, small toys, identification documents, keys, phone, and other essentials. The pockets keep everything organised and within reach, so you're never caught unprepared during your pet's outings.

