Frequently Asked Questions
What's the difference between this and your regular cooling mat?
Our classic cooling mat is a flat pad, ideal for kennels, car seats, or laying under existing bedding. This cooling pet bed has the same ice silk cooling center, but adds a padded bolster rim around the edge for head and neck support, more like a proper bed shape than a flat mat. Choose the mat for a slim, portable option, or this bed if your pet likes to rest their head on something while they cool down.
What size cooling bed should I choose for my pet?
We recommend measuring your pet whilst they're lying down in their favourite resting position, then matching it to the chart below.
| Size | Length | Width | Bolster Edge | Recommended Weight |
|---|---|---|---|---|
| S | 45cm / 17.7in | 35cm / 13.8in | 5cm / 2.0in | Up to 2.5kg / 5.5lbs |
| M | 55cm / 21.7in | 45cm / 17.7in | 6cm / 2.4in | Up to 4kg / 8.8lbs |
| L | 76cm / 29.9in | 58cm / 22.8in | 8cm / 3.1in | Up to 9kg / 19.8lbs |
Is this cooling bed safe for puppies, kittens, and senior pets?
Absolutely! The cooling bed is completely safe for pets of all ages because it contains no toxic gels, chemicals, or electrical components. The low step-in height makes it especially easy for puppies, kittens, and senior pets to get in and out without straining stiff or growing joints.
Can I use this cooling bed outdoors or in my car?
Yes! The portable design makes this bed suitable for indoor and outdoor use. Use it in the kennel, on the patio, or as a car seat liner. It's a little bulkier than our flat cooling mat due to the bolster edge, so it's best suited to a fixed resting spot rather than being packed away daily.
How do I clean and maintain the cooling pet bed?
The cover is machine-washable for your convenience. Simply place it in your washing machine on a gentle cycle, then allow it to air dry or tumble dry on low heat. Between washes, wipe the surface with a damp cloth to remove pet hair or dirt.
Does the bolster edge affect the cooling performance?
No. The cooling effect comes entirely from the ice silk center panel, which is unaffected by the bolster rim. The padded edge is there purely for head and neck support, it doesn't reduce or interfere with the cooling technology.
Does this bed work for pets with thick fur or double coats?
Yes! The cooling center is particularly beneficial for breeds with thick fur, double coats, or pets who are prone to overheating. The ice silk technology works through fur to draw heat away from your pet's body, whilst the bolster gives them a comfortable place to settle in.

