Frequently Asked Questions
Does this collar include a GPS tracking device?
No, this collar is designed to hold a GPS tracking device but does not include the actual tracker. You'll need to purchase a compatible GPS device separately. The collar features a secure holder that accommodates most popular GPS tracking brands available on the market.
Is this suitable for Air Tags?
Yes, this will work with Apple Air Tags.
What size collar should I order for my dog?
Measure your dog's neck circumference with a soft tape measure where the collar will sit, then match it to the chart below.
| Size | Neck Circumference | Collar Width |
|---|---|---|
| S | 26.5-36cm / 10.4-14.2in | 2.5cm / 1.0in |
| M | 31-45cm / 12.2-17.7in | 3cm / 1.2in |
| L | 41.5-55cm / 16.3-21.7in | 3cm / 1.2in |
When measuring, ensure you can comfortably fit two fingers between the tape and your dog's neck. If your dog's measurement falls between sizes, we recommend ordering the larger size for comfort.
Is the faux leather material safe and durable for daily use?
Absolutely! Our premium faux leather is specifically chosen for its durability, comfort, and pet-safe properties. It's cruelty-free, water-resistant, and designed to withstand daily wear including walks, play sessions, and outdoor adventures. The material is easy to clean and maintains its appearance over time with proper care.
Which GPS tracking devices are compatible with this collar?
This collar holder is designed to accommodate most standard GPS tracking devices currently available on the market such as the Apple AirTag. The secure holder slot fits devices from popular brands, providing a snug, reliable fit that prevents loss during activity. We recommend checking your specific device dimensions to ensure compatibility.
Can my dog wear this collar whilst swimming or in the rain?
The collar is water-resistant and can handle light rain and splashes without issue. However, we don't recommend prolonged submersion in water. If your dog enjoys swimming, it's best to remove the collar beforehand to protect both the collar and any GPS device attached to it. Always dry the collar thoroughly after exposure to moisture.
How do I clean and maintain the collar?
Maintaining your collar is simple! Wipe it down regularly with a damp cloth to remove dirt, mud, and debris. For tougher stains, use a mild soap solution and wipe clean, then allow to air dry completely. Avoid harsh chemicals or machine washing. Regularly inspect the hardware and stitching for signs of wear.
Will the metal hardware rust or corrode over time?
Our collars feature high-quality metal buckles and D-rings designed to resist rust and corrosion. However, to maximise longevity, we recommend drying the hardware thoroughly if it gets wet and avoiding prolonged exposure to saltwater. Regular inspection ensures any wear is caught early.
How long will this collar last with regular use?
With proper care and maintenance, this collar is built to last for years of regular use. The durability depends on your dog's activity level and how well the collar is maintained. Signs that it's time for replacement include significant wear on the faux leather, loose stitching, or compromised hardware. We recommend regular inspections every few months.
Is this collar suitable for puppies or senior dogs?
This collar is suitable for dogs of all ages, provided they fit within the size ranges offered. For puppies still growing, you may need to adjust the collar frequently or purchase a new size as they mature. For senior dogs, the lightweight design and comfortable fit make it an excellent choice that won't add unnecessary weight or restriction.
What's your return policy on this collar?
We accept returns for faulty items within 30 days, in original unused condition. Change of mind and incorrect sizing aren't eligible for return, so please check the size chart carefully before ordering. See our full Refund Policy for details.
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