Frequently Asked Questions
What size outdoor cat house should I choose for my cat?
Measure your cat from nose to base of tail whilst they're lying down. For cats up to 40cm, choose Small. For cats 40-50cm, select Medium. For cats over 50cm or multiple small cats, opt for Large. The shelter should allow your cat to stand, turn around, and curl up comfortably. When in doubt, size up for extra comfort, but remember that smaller spaces retain heat better.
How does the insulation work in extremely cold weather?
The reflective aluminium foil lining acts as a thermal barrier, reflecting your cat's body heat back into the shelter whilst blocking external cold from penetrating. Combined with the plush interior material and weatherproof exterior, this creates a microclimate that can be up to 15 degrees warmer than outside temperatures. The raised base also prevents cold transfer from frozen ground, ensuring your cat stays warm even during harsh winter conditions.
Is this shelter truly waterproof, and will my cat stay dry during heavy rain?
Absolutely. The exterior is constructed from premium waterproof materials that create a complete barrier against rain, sleet, and snow. The raised base design prevents water from seeping up from the ground, whilst the solid construction ensures no leaks through seams or joints. Your cat will remain completely dry even during torrential downpours or extended rainy periods.
How do I clean and maintain this outdoor cat house?
This shelter is designed for easy maintenance. Simply wipe the exterior with a damp cloth, the Oxford fabric makes it simple and easy to clean.
Can I use this shelter for feral or community cats?
Yes, this shelter is ideal for feral cat colonies and community cats. The neutral colours don't attract unwanted attention, the sturdy construction withstands outdoor conditions without maintenance, and the thermal properties provide essential protection for cats without access to indoor shelter. Many animal welfare organisations recommend this type of insulated shelter for TNR (trap-neuter-return) programmes and feral cat care.
Will the shelter blow away in strong winds?
The raised base stand provides stability, and the shelter's weight when occupied keeps it secure. For extremely windy locations, you can anchor the base with tent pegs through the corners or place heavy objects around the perimeter. The windproof design also means that even if winds do move the shelter slightly, your cat remains protected inside without experiencing draughts.
Can this be used in summer, or is it only for winter?
Whilst designed primarily for cold weather protection, this shelter works year-round. In summer, the reflective lining can be removed for ventilation (if desired), and the raised base keeps cats cool by allowing air circulation underneath. The weatherproof design also protects from summer storms and provides shade. Many customers use it year-round, positioning it in shadier spots during warmer months.
How long does assembly take, and do I need tools?
Assembly takes approximately 5 minutes and requires no tools whatsoever. The shelter unfolds from its compact storage position, you insert the stabilising stand into the base, and it's ready for use. The simple design means you can relocate or store it quickly as needed, making it perfect for busy pet parents.
What's the difference between this and a wooden outdoor cat house?
Unlike wooden shelters, this insulated cat house is machine washable for superior hygiene, foldable for convenient storage, lighter weight for easy repositioning, and features modern thermal technology rather than basic insulation. Wooden houses can rot, harbour parasites, become mouldy, and are difficult to clean. This shelter offers better thermal protection, easier maintenance, and better value for money.
Will my cat actually use this shelter, or will they ignore it?
Cats naturally seek enclosed, elevated spaces that offer warmth and security—this shelter provides all three. The plush interior is inviting, the thermal properties make it noticeably warmer than alternatives, and the cave-like design appeals to cats' instincts. To encourage use, place familiar bedding inside initially, position it in a quiet location your cat already frequents, and consider adding catnip or treats. Most cats begin using their shelter within 24-48 hours once they discover how comfortable it is.


