Frequently Asked Questions
What size pet stairs should I choose for my dog or cat?
Choose based on the height you need to reach; measure from the floor to the surface your pet needs to access, then match it to the chart below. Sizing up is generally safer for a gentler incline.
| Size | Length | Height |
|---|---|---|
| S | 40cm / 15.7in | 30cm / 11.8in |
| M | 56cm / 22.0in | 35cm / 13.8in |
| L | 72cm / 28.3in | 40cm / 15.7in |
Are these pet stairs suitable for elderly or arthritic dogs?
Absolutely. These stairs are specifically designed with senior pets in mind. The memory foam construction provides cushioning that reduces joint stress with each step, whilst the gradual incline is much gentler on arthritic hips and knees than jumping. The non-slip surface gives elderly pets confidence as they climb, reducing anxiety about falling.
How do I clean the pet stairs?
Cleaning is simple and convenient. The fabric cover is completely removable via a zip fastening. Simply remove the cover and machine wash it in cold water on a gentle cycle, then air dry or tumble dry on low heat. For the memory foam interior, spot clean with a damp cloth as needed.
Will the stairs slip or move when my pet uses them?
No, the base features an anti-slip design that grips firmly to floors, preventing dangerous shifting or sliding. The top surface has a textured, non-slip fabric that securely grips your pet's paws as they climb, keeping every step stable.
Can these stairs support a cat as well as a dog?
Yes, these pet stairs are perfectly suitable for both cats and dogs. The non-slip surface works brilliantly for cats' paws, and the gentle incline accommodates feline climbing preferences, helping them access windowsills, beds, or cat trees safely.
What is the weight limit for these pet stairs?
These stairs are designed to safely support small to medium-sized pets, working well for breeds such as Chihuahuas, Yorkshire Terriers, Pomeranians, Shih Tzus, Miniature Poodles, and similarly sized dogs and cats.
How long does the memory foam last before losing its shape?
The high-density memory foam is chosen for durability and shape retention. With proper care, regular airing and avoiding prolonged direct sunlight, the foam maintains its supportive properties well beyond typical lower-density alternatives.
Can I use these stairs to help my pet get into the car?
Yes, these stairs work well for vehicle access, helping dogs safely enter and exit car boots or back seats without a risky jump. The lightweight design makes them easy to transport and store in your vehicle.

